This story in the Boston Globe Magazine is ostensibly about c-sections:
(1) Hospital Culture
(2) Physician Culture
(3) Monitoring of Outcomes
(4) Sharing of Outcomes
(5) Use of Report Cards
(6) Design of Systems to Facilitate Outcomes
A "roll up your sleeves" approach to performance improvement in healthcare. Based upon nearly two decades of experience redesigning, engaging, motivating, innovating, and leading change.
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